THE VETERAN FILE GUIDE

VA claim denied? Understand your next step.

Supplemental Claim, Higher-Level Review, and Board Appeal — explained in plain English before you choose a review lane.

Watch the date on your decision letter. For many VA benefits, Higher-Level Review and Board Appeal requests generally must be filed within 1 year of the date on the decision letter. Supplemental Claims can generally be filed later, but filing within 1 year can matter for preserving a potential effective date. Always check the instructions in your own decision letter.
QUICK COMPARISON

What changed after the denial?

This is an educational comparison, not a recommendation for your individual claim.

NEW EVIDENCE

Supplemental Claim

Think: “I have something new that could help VA decide this differently.”

  • Allows new and relevant evidence.
  • VA can help gather evidence you identify.
  • Can be used after several types of VA decisions.
Learn about Supplemental Claims ↓
SAME EVIDENCE

Higher-Level Review

Think: “I believe VA made an error using the evidence already in the record.”

  • No new evidence allowed.
  • A higher-level reviewer takes another look.
  • Optional informal conference.
Learn about Higher-Level Review ↓
VETERANS LAW JUDGE

Board Appeal

Think: “I want a Veterans Law Judge to review the decision.”

  • Reviewed by the Board of Veterans' Appeals.
  • Three docket choices.
  • Evidence rules depend on the docket selected.
Learn about Board Appeals ↓
START HERE

Read your decision letter before picking a lane.

The denial reason tells you what problem you actually need to address.

1

What issue was denied?

Separate each denied condition or issue. Different issues in the same decision may have different problems.

2

Why did VA deny it?

Look for the explanation under the reasons for decision. Identify the missing or disputed element rather than focusing only on the word “denied.”

3

What favorable findings did VA make?

Your decision may identify facts VA already accepted. Those findings can help you understand what is — and is not — still in dispute.

4

What evidence did VA review?

Check the evidence list. If important evidence was missing or not considered, that can change how you think about the next step.

5

What is the decision date?

Review deadlines are tied to the date on the decision letter, so note it before doing anything else.

SUPPLEMENTAL CLAIM

I have new and relevant evidence.

A Supplemental Claim is the lane designed for adding or identifying new and relevant evidence that VA did not have when it made the prior decision.

Plain English

If the denial happened because something important was missing — and you now have evidence that addresses that problem — this is the lane built to consider that new evidence.

What counts as new and relevant?

“New” means VA did not previously have the evidence. “Relevant” means it tends to prove or disprove a matter at issue in the claim.

Examples

Depending on the issue, this could include new medical records, a new medical opinion, records that were not previously considered, or other evidence that addresses the reason for denial.

HIGHER-LEVEL REVIEW

I think VA made an error using the evidence already there.

A Higher-Level Review gives your case a new look by a higher-level reviewer. You cannot add new evidence in this lane.

Plain English

You are asking VA to review the prior decision again based on the record that already existed — not to consider a new stack of evidence.

No new evidence

Evidence submitted after the prior decision is not considered as part of the Higher-Level Review.

Optional informal conference

You or your representative can request an informal conference to identify specific factual or legal errors in the prior decision. VA notes that requesting a conference may make the review take longer.

Duty-to-assist errors

If the higher-level reviewer finds that VA failed its duty to help gather evidence before the prior decision, VA can return the issue for correction and additional development.

BOARD APPEAL

I want a Veterans Law Judge to review the decision.

A Board Appeal goes to the Board of Veterans' Appeals, where a Veterans Law Judge reviews the appeal.

DIRECT REVIEW

No hearing. No new evidence.

The judge reviews the appeal based on the evidence already in the record for the decision being appealed.

EVIDENCE SUBMISSION

Add evidence without a hearing.

This docket allows additional evidence under the Board's evidence-submission rules.

HEARING

Request a hearing with a judge.

This docket allows a hearing with a Veterans Law Judge and an opportunity to submit evidence under the applicable Board rules.

Official VA Board Appeal information ↗
THINK IT THROUGH

A simple way to understand the three lanes.

This does not choose a review option for you. It helps identify what each lane is designed to do.

Do you have new and relevant evidence you want VA to consider?
Yes → Supplemental ClaimNo → keep reading
↓
Do you believe VA made a factual or legal error based on the evidence already in the file?
Yes → Higher-Level ReviewNot sure / want judge review → keep reading
↓
Do you want a Veterans Law Judge to review the appeal?
Educational information only.

The Veteran File does not determine which review option you should choose for an individual claim. For individualized claims assistance, consider a VA-accredited representative.

Find VA-accredited help ↗
OFFICIAL SOURCES

Verify directly with VA.

Last reviewed against VA guidance: August 13, 2026.